Fremlin Walk — Contract Manager

Fremlin Walk Shopping Centre are recruiting for a Contract Manager!

Purpose of the role:

To ensure the profitable, efficient and safe operation of the cleaning and security contract within The Fremlin Walk Shopping Centre. This is to include any peripheral services supplied to the client such as window cleaning, hygiene or any other facility provided by OCS. To provide a quality and innovative environment to all members of the team, customers, internal clients and tenants in accordance with company procedures. To provide a quality service, through team work, innovation, best practices, and the highly motivated and appropriately trained operations team. Working with support staff who are committed to the ‘One Team’ ethos of the site and working environment to manage, retain and improve the current contract service delivery with the aim of developing the continuous improvement culture throughout the site. To ensure that the team is developed to meet succession planning needs and client requirements. To be flexible in your working patterns and work on a rotational basis alongside the Management Team (inclusive of duty management duties). To ensure all staff understand our goal of a creating a happy, contented fully synchronised team, striving to create as near as possible the perfect customer experience whilst in our shopping centre. To actively Participate and contribute to the “Centre of Excellence forum”.

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Please apply by sending your CV to info@fremlinwalk.co.uk